Payment and Shipping

The following conditions apply

We ship to the following countries:

Germany

Shipping costs within Germany

We calculate shipping costs based on the order value (gross merchandise value):

• Standard shipping 5.90 € via DHL (incl. statutory VAT)
• For orders from 75.00 € upwards, we deliver free of charge.

Shipping to other countries is currently not possible.

Delivery times

Unless a different period is specified in the respective offer, domestic delivery (Germany) of the goods will take place within 1 - 3 days after conclusion of the contract (in case of agreed prepayment, after the time of your payment instruction). Delivery times for international shipments may vary. Please note that no delivery takes place on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a single consignment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Payment providers and payment methods

We work with the payment provider Mollie, who handles our payment processing. More than 130,000 webshops in e-commerce trust Mollie with their entire payment processing. Your payments and your personal data are therefore safe and secure. We do not have access to your payment data or your credit card data. Further information about Mollie can be found on the website https://www.mollie.com/de/consumers.

Please note that Mollie or Stg Mollie Payments may be noted on your bank statement. However, for questions about your payment or for questions about a refund, please always contact us first. We are happy to help. The entire payment process is handled in an SSL-encrypted environment.
This means your data is always secure and cannot be viewed by anyone. You have the option to choose from various payment methods via Mollie:

• Prepayment by bank transfer
• PayPal
• Credit card/debit card
• Klarna Sofort Überweisung (instant bank transfer)
• Klarna Kauf auf Rechnung (purchase on account)
• ApplePay

Note on prepayment by bank transfer

Please transfer the total amount ONLY TO THE BANK ACCOUNT SPECIFIED IN THE PAYMENT REQUEST. We kindly ask you to transfer different orders separately. Please always state the respective reference number so that your payment can be assigned correctly. As soon as Mollie has booked your payment, your order will be automatically released and your goods will be shipped.